Patient Policy on Violent or Abusive Behaviour

At Thorkhill Surgery, we are committed to providing a safe and respectful environment for all our staff and patients. We take any threatening, abusive, or violent behaviour very seriously.

If a patient exhibits violent or abusive behaviour, they will be given a warning to cease this behaviour immediately. Should the behaviour continue, we reserve the right to take appropriate action, which may include the immediate removal of the patient from our list.

Our priority is to ensure the safety and well-being of everyone at Thorkhill Surgery.